Shipping and Return Policy

T&Cs

Privacy

Shipping

Free domestic (United States) shipping is available on unframed work on paper. Shipping for original paintings will be calculated at checkout.

If you are interested in international shipping, please email me at hello@jocelynelizabeth.com prior to purchase and I will provide you with a quote.

Condition of Package: I am not liable for any mishandling or failed delivery by the shipping service or for any damage incurred post-delivery. I package each order with care in sturdy flat mailers and tubes so that it will arrive undamaged. In the event your purchase is damaged in transit, I am happy to discuss options with you on an individual basis. Please reach out to me at hello@jocelynelizabeth.com. Please note that you may be asked to provide documentation of damage.

Returns and Refunds

Original Paintings (Non-Commissioned)

All sales of original paintings are final. If there is an issue with your artwork upon arrival, please email me at hello@jocelynelizabeth.com and I will work with you to make it right.

Commissioned Paintings

Details about my commission process can be found here. Each commission will have a signed contract which outlines the payment schedule and options if you are not happy with your commission.

Fine Art Prints and Products

All sales of prints/reproductions and products are final. If your order is damaged in shipping, please contact me at hello@jocelynelizabeth.com.